Here, at Nielsen Furniture, buying online has never been easier! Simply, add the product you wish to purchase to your cart by using the website function and follow the on-site instructions. Once your order is received, you will be notified of its status changes via email.
Yes. Until your order is scheduled for shipment, you can easily change the information by contacting our customer service team or our Live Chat service.
Trust of our customers is what we value the most and that is why Nielsen Furniture remains dedicated to ensuring total customer satisfaction. As a part of this policy, we give you an opportunity to pay for your order after the delivery, when you are confident that your products have arrived undamaged and that they exceed your expectations.
Once we receive your order, we will send you a confirmation via email. After your information is forwarded to our currier, we will send you a tracking link where you can find the current status of your order, up until its delivery. We will also notify you about any changes of its status.
Guarantees of up to 10 years are available for all our products, you can choose the specific type during the purchasing process.
We produce the Y-Chairs from oak, walnut and beech. The beech version comes in several colours such as black, white and ash.
The Y-Chairs are easy to clean and require little to no maintenance at all. If you would like to freshen up the seats, you can always use a cloth with some neutral and colourless soap. It is not advisable to do this very often as it can wear out the paper cord. However, if there was a spillage, it is advisable to remove as much of the fluid as possible with a cloth. Do not rub the liquid into the seat as this can also damage the material, just gently blot the area instead.
Here at Nielsen furniture, we are very proud of our tradition and experience. We have been producing the highest-quality furniture since 1958 and we continue to share our love for classic design for over 50 years now. We do not compromise, and our priorities are always our customers and our exceptional quality standards. All the products are manufactured by utilising carefully selected wood of the highest quality. We cherish our environment, so we made caring for nature a part of our official company policy by taking part in many reforestation projects.
You can see all the reviews and testimonials from our customers by clicking here.
At Nielsen Furniture, we make sure that our products arrive to your doorstep within 2 weeks.
If you would like to surprise your friend, family member or a loved one with a magnificent design, we can always arrange the delivery time to your preference.
If you wish to get your chairs faster, you can pay 39€ extra to jump on top of our priority list.
If your product is delivered damaged or faulty in any way, please do not hesitate to contact our customer support team. They will help you get your replacement in no time.
If you wish to return your order, please contact our customer service. To be eligible for a refund, the product must be unused, in the same condition that you received it, and in the original packaging. Once the return is received and inspected, you will be notified about the current status of the issue as well as the approval or the rejection of the refund.
Yes, during the 14-day period after your first purchase, you can choose to withdraw your order and receive full refund.